Academic Services and Support: This web page provides information on services to help you succeed in your coursework. It includes links to:

The BCCC Library:

Library Catalog

Databases

Database Access

How To Cite

About

Copyright

The Library has a wealth of electronic resources, many of which are available 24/7 from any Internet accessed computer. You can easily search the catalog or databases.
You can contact the librarians by phone, email or IM: Ask a Librarian.
One of the most popular library databases used to retrieve articles for discussion and research is EBSCOhost. Tutorials are available to assist you in using this and other online database tools.
For information on documenting sources from a library subscription database like EBSCOhost, visit this website. (The Tutoring Center has additional handouts on how to cite sources.)
You can also watch and listen to Information Literacy Audio/VideoTutorials.

The Tutoring Center

Online Writing Tutorial Services
The Tutoring Center has many handouts available online 24/7, with instructions and "how to's" in areas such as Research and Writing.
Online tutoring in Mathematics and Writing is available.
Face-to-face tutoring is available on all three physical campuses in Accounting, Mathematics, Writing, Reading, Study Skills, American English as a Second Language, and more.

Bookstore Services

Find out what textbooks you need.

BCCC Testing Centers

For eLearning and Hybrid courses, proctored testing services are available on all three physical campuses.

Accessibility Office: The mission of the Accessibility Office is to insure that students with disabilities are given an equal opportunity, according to their abilities, to participate in, contribute to, and benefit from all college programs, services, and activities. For Canvas' conformance with the accessibility standards under Section 508 of the Rehabilitation Act, see the Canvas Voluntary Product Accessibility Template.

Other Student Support Services: Beyond the classroom, BCCC offers services to help you in your overall success as a student. Most services are accessible either online or by phone as well as via email or in-person. They include: Advising, Career Services, Counseling, Financial Aid, Prior Learning Assessment, and Transfer Services.

Student eResources: You may also find this webpage helpful as it contains quick links to many Bucks online resources such as Account/Payments, BucksMail, Search and Register for Courses, Social Networking Resources, ITunesU, Campus Computer Lab information, WebAdvisor, etc.

Where to Get Help with Canvas and Other Technologies:

Bucks County Community College Help Desk and Services Center staff can help via email or phone with technology questions related to your online course management system, including logging in. They can also assist you with password resets, the campus wireless network, BucksMail, and using WebAdvisor. Like the Tutoring Center, they are available for face-to-face assistance on all three physical campuses.

Virtual Campus staff members are also available to assist with technology issues related to Canvas as well as with general questions regarding online courses.

Canvas Technical Support is available 24/7 from Instructure. (Instructure can NOT help with login issues, as logins are tied to Bucks's systems.)

Use the Canvas Help menu, located in the lower left corner of your Canvas screen to access:

24/7 telephone support (immediate response)
24/7 live chat support (immediate response)
24/7 submit-a-ticket assistance (within hours response); or
Search the Canvas Guides for text and video based step-by-step instructions for using Canvas.

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